Yupoong and Otto are the 2 hat brands we like to use. Yupoong is our main hat brand and has a more square bill while the Otto has a more rounded Bill. The Otto hats we carry are only White and White/Black while the Yupoong we carry a variety of colors but not in white!
Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
If you want to make a return due to incorrect size, change of mind or unsatisfied with the your purchase,you can do so but you must pay for return shipping.
Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you.
Unclaimed - Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment.